Beware of Fake FASTag Links: NHAI Issues Public Advisory
FASTag Scam Alert: NHAI Warns Against Fake Websites and QR Codes: Rahul, a salesman from Delhi, scanned the code at a toll plaza, entered his details, and within minutes, ₹5,000 was withdrawn from his bank account. Such incidents are rapidly increasing across India, with fraudsters taking advantage of the popularity of FASTag.
Method of Scam: Fraudsters send SMS or WhatsApp messages posing as NHAI, threatening a low balance or a KYC update. These messages lead to fake websites or QR codes, where the FASTag ID, vehicle number, and OTP are stolen. A popular tactic behind this fraud is selling an “annual FASTag pass” at a discounted price and accepting payment via UPI. The victim’s wallet is emptied, and the original FASTag is blocked, or their identity is stolen. According to NHAI, cases have increased since the end of 2025, with losses running into crores.
How to Identify a Fake Site: Guidelines state that it’s important to carefully review the URL. The official NHAI website is nhai.gov.in. Fake URLs are often labeled nhai-online.in or nhaitollpass.com. The genuine site doesn’t ask for a QR scan or unwanted details at tolls. It’s best to ignore unsolicited QR codes. Scammers also post fake links on toll boards. Priya from Mumbai saved ₹3,000 by checking with the official app.
Simple Security Tips:
- Use only official channels: NHAI’s Rajmargyatra app, the MyFASTag portal, or your bank.
- Do not share your OTP, FASTag ID, or vehicle details over calls or messages. Banks never ask for these details.
- Keep SMS alerts enabled through the app and regularly check your balance.
- Red flags: May be rash, unknown links, or Google search numbers.
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